Star Health Insurance Introduces AI-Driven Face Scan Tool for Instant Health Assessment

Star Health and Allied Insurance Company Limited (Star Health Insurance) is India’s largest retail health insurance company. It has launched an innovative AI-driven tool called Star Health Face Scan, designed for remote health assessment. This tool performs a comprehensive health check-up in under a minute and provides real-time insights on 18 vital health parameters, offering a convenient health monitoring solution.

Anand Roy, MD & CEO of Star Health and Allied Insurance Co. Ltd., stated, “The Star Health Face Scan tool demonstrates our commitment to innovation and signifies a significant step towards the future of digital health assessments. This initiative is expected to increase customer engagement, improve health management, and solidify Star Health’s position as a pioneer in the health insurance sector.” The company aims to continue expanding its technological capabilities to provide more advanced and user-friendly solutions for its customers.

The face scan feature enables users to effortlessly track vital parameters such as blood pressure, pulse rate, heart rate, haemoglobin levels, and stress levels. Using cutting-edge technology and artificial intelligence, the tool analyzes the face to deliver instant health assessments, aiding in the early detection of health issues and timely medical interventions. This tool adds value to insurance services by integrating health monitoring with insurance coverage, reflecting Star Health’s commitment to making health monitoring more accessible and convenient for everyone. Future enhancements include the capability of assessing blood glucose and cholesterol.

The face scan feature will provide users with credible information to swiftly assess health status with a simple scan, empowering them to take proactive steps towards better health. The app also offers additional features including a steps tracker, water intake tracker, calorie tracker, Health Risk Assessment (HRA), and health & wellness blogs.

Face Scan is one of the technological innovations introduced by the company to enhance customer experience. The company is investing significantly in technology to create a manifold impact in various business areas. Key technological advancements in the last year include: 1) Risk models for predictive capability through high-level data analytics, 2) digitized claims documentation and tariffs to expedite the process and reduce errors, and 3) NHCX Integration with the company’s custom-built stack to increase efficiency and transparency in customer claims settlement.

About Star Health and Allied Insurance: Star Health and Allied Insurance Co. Ltd. is a market leader in standalone health insurance in India, providing Health, Personal Accident, and Travel Insurance. The company has become one of the preferred private health insurance companies in India, offering pioneering products and services, tailor-made to cater to the diverse needs of customers. With a strong distribution network, robust partnerships, and a large workforce, Star Health is committed to providing superior and innovative product offerings, service capabilities, and a seamless claims management process. In FY24, its gross written premium stood at Rs 15,254 Cr with a net worth of Rs 6,339 Cr. For more information, visit www.starhealth.in.